Select the transaction you would like to Dispute.
- The Transaction Details box appears on the right.
- Scroll down to see your options.
- If the transaction is eligible for dispute, find the Dispute button located on the bottom. Click Dispute.
- Select the appropriate reason and provide any detail in the box to support the dispute. Then click OK.
- A confirmation message will appear. The Dispute icon is now bold in the transaction status column.
Remove a dispute by calling Cardmember Services at 1-800-922-8742.