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Trico Card Manager - Dispute Transactions

Dispute Transactions

Select the transaction you would like to Dispute.


Arrow pointing at transaction
 

  • The Transaction Details box appears on the right.
     
  • Scroll down to see your options.
     
  • If the transaction is eligible for dispute, find the Dispute button located on the bottom. Click Dispute.
     

Arrow pointing at Dispute
 

  • Select the appropriate reason and provide any detail in the box to support the dispute. Then click OK.
     
  • A confirmation message will appear. The Dispute icon is now bold in the transaction status column.
     

Remove a dispute by calling Cardmember Services at 1-800-922-8742.

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