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Announcement: Fraudsters have been known to call customers posing as Tri Counties Bank employees and ask for sensitive information, such as User ID’s, passwords, PINs and one-time passcodes. We will never call you for this information or ask you to provide access to your accounts. If you receive a suspicious call, please hang up immediately and contact us directly at 1-800-922-8742. Learn more.

Announcement: Fraudsters have been known to call customers posing as Tri Counties Bank employees and ask for sensitive information, such as User ID’s, passwords, PINs and one-time passcodes. We will never call you for this information or ask you to provide access to your accounts. If you receive a suspicious call, please hang up immediately and contact us directly at 1-800-922-8742. Learn more.

A security lock and shieldProtect Yourself from Impersonation Scams

published in Security
 

Sophisticated impersonation scams are on the rise, and it is crucial you are aware so you can best protect yourself.

What Are Impersonation Scams?

Impersonation scams occur when fraudsters pose as a trusted entity, such as Tri Counties Bank, to deceive you into providing personal information or transferring funds. These scams can come in various forms, including phone calls, emails, or text messages.


How to Recognize Impersonation Scams

  1. Urgent Requests: Scammers often create a sense of urgency, claiming your account is at risk and immediate action is required.
     
  2. Unusual Communication: Be wary of unexpected messages or calls from unknown numbers or email addresses.
     
  3. Suspicious Links: Avoid clicking on links or downloading attachments from unsolicited emails or texts.


How to Protect Yourself

  1. Verify the Source: Always verify the authenticity of any suspicious communication claiming to be Tri Counties Bank. Call us at 1-800-922-8742 or contact your local branch to confirm any suspicious communication before you move forward.
     
  2. Secure Your Information: Never share personal or financial information through unsecured channels such as email or over the phone.
     
  3. Enable Alerts: Set up account alerts to monitor suspicious activity in real-time. To set up alerts for your Tri Counties Bank accounts, log into Mobile and Online Banking at tcbk.com.
     

Quick Contact

What to Do If You Suspect a Scam

If you think you have received suspicious communication from Tri Counties Bank, call us at 1-800-922-8742 or contact your local branch.