Beware of Phone & Text Scams Impersonating Tri Counties Bank

At Tri Counties Bank, protecting your financial security is an important priority. That’s why we want to alert you to a rise in scam activity—specifically phone and text message scams impersonating banks like ours.

According to the Federal Trade Commission, impersonation scams led to $2.95 billion in reported consumer losses in 2024. Of those, scams that started with a text message cost consumers $470 million—more than five times the losses reported just four years earlier.

These scammers may pretend to be from Tri Counties Bank. They may spoof our phone number or text sender ID, and try to trick you into clicking a link, revealing account credentials, sharing one-time passcodes, or even transferring money.

Common signs of a scam:

• Unexpected phone calls or texts claiming to be from the Tri Counties Bank.
   
• Urgent language like “Your account will be locked” or “Immediate action required.”
   
• Requests for personal information—such as your debit card number, PIN, online banking login, or secure access codes.
   
• Spoofed caller ID or SMS sender info that looks like it’s from Tri Counties Bank.

Remember, Tri Counties Bank will never:

• Call or text asking for your user ID, password, PIN, or secure access code.
   
• Ask you to send money, download an app, or click a suspicious link to “verify” your account.
   
• Pressure you into taking immediate action.

If something feels off, it probably is.

How you can protect yourself:

1. Don’t respond to suspicious calls or texts—hang up or delete the message.
    
2. Verify directly— call us at 1-800-922-8742 or contact your local branch to confirm communication.
    
3. Never share your secure access code, password, or other login credentials.
    
4. Don’t click on links in unexpected text messages.