Tri Counties Bank Voice ID helps protect your identity while making your banking even more convenient. When you call Tri Counties Bank Customer Service, your unique voiceprint can be used to verify your identity, improving the security of your accounts and quickly providing you with the help you need.
Frequently Asked Questions
What is Tri Counties Bank Voice ID?
Tri Counties Bank Voice ID is an additional layer of security which can confirm your identity based upon the sound of your unique voice.
How does Tri Counties Bank Voice ID work?
During your conversation with our Customer Service team, your unique voiceprint is identified by using state-of-the-art technology to build a biometric voiceprint based upon hundreds of physical and behavioral characteristics of your voice.
What are the benefits of Tri Counties Bank Voice ID?
The goal of Tri Counties Bank Voice ID is to help improve the security of your accounts by confirming we are speaking with the right person on the phone. Tri Counties Bank Voice ID also helps make it easier to speak to our Customer Service team by reducing the hassle of answering additional security questions.
How do I enroll in Tri Counties Bank Voice ID?
If you would like to take advantage of Tri Counties Bank Voice ID, please contact Tri Counties Bank Customer Service at 1-800-922-8742 and a team member can quickly and easily set up the service for you.
How do I use Tri Counties Bank Voice ID?
After you are enrolled, you don’t need to do anything! Tri Counties Bank Voice ID automatically works in the background while you speak with our Customer Service team over the phone. Tri Counties Bank Voice ID can verify you through normal conversation. You do not have to speak a specific phrase or read a script.
What if my voice changes?
Tri Counties Bank Voice ID will generally continue to work even if you have an illness or slight changes in your voice. If we are unable to confirm your identity by voice, we may ask you additional security questions.
Is Tri Counties Bank Voice ID secure?
Yes. Tri Counties Bank Voice ID is a safe method of verifying your identity. Your voiceprint is stored securely as a mathematical equation, and can only be used to verify you at Tri Counties Bank. Our innovative software is designed to prevent recordings and fraudsters from impersonating your voice.
What if I no longer want to use Tri Counties Bank Voice ID?
We believe you will find that Tri Counties Bank Voice ID is a simple, secure, and more convenient way to connect with our team. However, if you decide that you would no longer want to use this service, simply contact Customer Service at 1-800-922-8742.
