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Announcement: Fraudsters have been known to call customers posing as Tri Counties Bank employees and ask for sensitive information, such as User ID’s, passwords, PINs and one-time passcodes. We will never call you for this information or ask you to provide access to your accounts. If you receive a suspicious call, please hang up immediately and contact us directly at 1-800-922-8742. Learn more.

Announcement: Fraudsters have been known to call customers posing as Tri Counties Bank employees and ask for sensitive information, such as User ID’s, passwords, PINs and one-time passcodes. We will never call you for this information or ask you to provide access to your accounts. If you receive a suspicious call, please hang up immediately and contact us directly at 1-800-922-8742. Learn more.

Theresa Shaver
Subheading: Employee Highlight

Theresa Shaver

Personal Banker II, Redding

What parts of Tri Counties Bank’s mission do you connect with the most?
I connect with improving the financial well-being of our customers. I have a passion for ensuring that whatever it is that I am doing is in the best interest of the customer.

What is the most unique aspect of working at Tri Counties Bank?
Providing superior customer service and the “One Team” mindset. The team that I work with is amazing and I am grateful for the opportunity to work with them.

What advice about career growth would you give a fellow employee?
Don't let the "no's" stop you. Just keep talking with your customers and make the calls. Be sure to be knowledgeable about what you are talking about. If you don't know something, be honest and tell them that you will find out and get back to them.

Is there a cause or charity that you’re passionate about?
I am passionate about working with the elderly. I grew up with my grandparents being very involved in my life. I can only imagine if they did not have my parents around to help the way that they did, how I would hope someone would help them.

Headshot of Theresa Shaver