Current Service Status:
All Tri Counties Bank customer services are operating normally.
As a result of the network outage, Tri Counties Bank will waive or reverse the following fees:
For Business Customers:
- Treasury Management Fees: charges for Positive Pay services in February.
- Monthly Maintenance Fees: assessed on non-analysis business checking, savings or money market accounts between February 7 and March 21, 2023.
For both Business and Consumer Customers:
- ATM Fees (for activity using your Tri Counties Bank Debit Card), as specified below:
- ATM Fees assessed by Tri Counties Bank between February 7 and February 21, 2023
- ATM Usage Fees charged by another ATM Operator between February 7 and February 21, 2023. (For example, an ATM fee charged by another bank for using their ATM.)
- Overdraft Fees: assessed between February 7 and February 21, 2023.
- Chargeback Fees: assessed between February 7 and February 21, 2023.
- Loan Payments: Late Fees assessed on loan accounts between February 7 and February 21, 2023.
For Consumer Customers:
- Monthly Maintenance Fees: assessed on consumer checking, savings or money market accounts between February 7 and March 21, 2023.
You may temporarily see these fees on your account statement or within Mobile or Online Banking before they are reversed. Fees described above assessed on or before February 27 will be reversed on February 28, 2023. Monthly Maintenance Fees described above assessed from February 28 to March 21 will be reversed on March 22, 2023.
Read our official statement on the Tri Counties Bank network outage.