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Easy to use, robust, flexible, and secure treasury management platform.

How do I log into Trico Treasury Center for the first time?

Access to Trico Treasury Center is through Trico Secure Browser. The landing page provides links and an Installation Guide to assist you. See page 8 of the Transition Guide for complete instructions on downloading and installing Trico Secure Browser.


What is Trico Secure Browser?

Trico Secure Browser is our new, secure portal to all of your Tri Counties Bank Treasury Management services, including Trico Treasury Center. Downloading and installing Trico Secure Browser is simple, quick and easy.


When will access to Business Online Banking end?

Customers will have access to Business Online Banking for 3 weeks after their respective ‘transition date.’ For more information on your transition date, please contact Tri Counties Bank at 1-877-895-7580 for assistance.


Will I continue to receive eStatements?

Yes, your statement preferences will not be affected by the transition. eStatements will be available within Trico Treasury Center. If you are not currently enrolled and would like to be, please contact Tri Counties Bank at 1-877-895-7580 for assistance.


Is there a new mobile banking app for Trico Treasury Center?

Yes - Trico Business is our new mobile banking app; it is available now in app stores! Additional information, including a quick reference guide, is available above.


Will this transition affect Bill Pay?

Bill Pay will not be affected. As of 1/27, Bill Pay will only be accessible via Trico Treasury Center.


What is the Dashboard?

The Dashboard provides quick and easy access to a variety of information and actions; each user can customize their view.


Can company Administrators add/modify/delete users in the new platforms?

Yes! Company Administrators can now add/modify/delete users in Trico Treasury Center; please contact Tri Counties Bank at 1-877-895-7580 for assistance.


Will the transition to the new platforms affect my connection to QuickBooks?

Yes - customers will need to take specific actions within QuickBooks as part of the transition. Detailed help guides are available above to assist.

Customers who utilized Direct Connect with Business Online Banking will need to use Web Connect with Trico Treasury Center. Direct Connect will be rolled out to Trico Treasury Center in the near future.


How are new accounts added to Trico Treasury Center?

To add accounts, please contact Tri Counties Bank at 1-877-895-7580. Remember account permissions are entitlement based; an Administrator will need to grant access to any additional users.


Will recurring transfers be affected?

Yes. IMPORTANT – all recurring ACH, Wire Transfers, internal transfers and loan payments (excluding Bill Pay) will need to be deleted in Business Online Banking and re-created in Trico Treasury Center.


Does Trico Treasury Center send account or transaction activity alerts?

Yes, Trico Treasury Center offers users the ability to create email or SMS alerts for payment and transactions, user profile activity, and more!


Where can I find more information on Trico Treasury Center?

The Trico Treasury Center transition landing page has many resources to help you through the transition. Resources are also available within Trico Treasury Center under the Resources tab.


Does Trico Treasury Center send account or transaction activity alerts?

Yes, Trico Treasury Center offers users the ability to create email or SMS alerts for payment and transactions, user profile activity, approvals needed and more!


Does Trico Treasury Center offer secure messaging?

Yes, Trico Treasury Center offers users the ability to communicate with Tri Counties Bank quickly and securely.


 

 

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Treasury Management Support

We’re here to help you through-out the transition

Call or Email
877-895-7580
tm@tcbk.com


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