Business Credit Card Resources

Important Account Upgrade Information

On October 6, 2023, Tri Counties Bank will make important upgrades to your business credit card account. You will be able to take advantage of significant new tools to manage your account online, with a new, more robust account management system for cardholders and administrators. As we transition your account to the new system, the online system will not be available from 12:00 noon on Friday, October 6 until Tuesday, October 10. However, you will be able to use your credit card during this time with minimal interruptions. In the meantime, please continue to use your credit card as you do today. 

Timeline
Wednesday, October 4 
- One-time payments via Trico Card Manager will no longer be available after this date. You will be able to perform online one-time payments via eZBusiness starting on October 9, once you complete the first time enrollment. 
- Payments made over the phone or in branch will be held and posted to your account on October 10. Payments made during this time will be credited on the date the payment was made

Thursday, October 5 
Address changes cannot be made until October 10.

Friday, October 6  
Access to the current online account management system ends at 12:00 PM Pacific Time.

For detailed instructions, please review the letter that was also mailed to you.
- Small Business credit cards (PDF)
- Commercial credit cards (PDF)
 

Important Information for QuickBooks Users

This upgrade will require that you make necessary changes to your QuickBooks software. Since transaction history will not be available after the upgrade, please take immediate action to ensure a smooth transition.

Action Required
Before 12:00 noon Pacific Time on October 6.

• Complete a final transaction download.
• Complete last transaction update before the change to get all your transaction history up to date.
• Accept all new transactions into the appropriate registers.

This upgrade will render QuickBooks unavailable for approximately 2 weeks. We will send you instructions on how to reestablish your QuickBooks connectivity.

Online Card Management

For Cardholders:

eZCard allows cardholders to make one-time or recurring payments, view transaction history, access prior statements, manage alerts, and much more.

eZCard Login  Enroll 

For Administrators:

eZBusiness is a powerful credit card administration tool for program administrators to manage each of their cardholders’ accounts. Administrators can add new or close existing cards, activate cards, make temporary and permanent credit limit changes, manage employee requests, submit transaction disputes, and much more.

eZBusiness Login  Not enrolled? Contact your Banker.