Customer Service Department

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Convenient automated Customer Service Department 24 hours a day, every day.

Convenient automated Customer Service Department 24 hours a day, every day

You can get information about your accounts anytime with Tri Counties Bank automated banking. For example, here are some of the many routine banking needs that can be accomplished by our automated Customer Service Department:

  • check current balances of checking, savings, loan or even certificate of deposit accounts
  • transfer money between accounts
  • transfer funds from accounts to make loan payments
  • order new checks
  • place stop payment on checks you've written

How do I begin using the automated Customer Service Department?

If you would like to begin using this service, just call 1-800-922-8742 and select option 0 to speak with a personal banker. You can be set up for service during your initial conversation. It's that easy!

What if I need assistance with a question?

Is your question more complex than the services offered by the automated system? Maybe you need help locating a branch or ATM nearest you, or you need a quote on the value of a used car you are considering purchasing. We have bankers available 7 days a week to assist you. Although there may be a nominal charge for services that could have been handled through the automated option, our highly trained bankers are available to assist you with your questions. Our bankers are available: Monday - Friday 7:00 a.m. - 8:00 p.m.
Saturday 9:00 a.m. - 7:00 p.m.
Sunday 11:00 a.m. - 5:00 p.m.

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