Job Details

POSITION SUMMARY

The Branch Manager directs and coordinates branch activities personally or through branch staff to attain branch goals, including sales, customer service, proper credit quality and risk management.  Maintains a customer-driven sales and service environment.

MAJOR RESPONSIBILITIES

• Conducts daily team huddles at the beginning and end of each day.
• Proactively plans, controls and directs branch activities towards attaining branch goals included but not limited to profiling, tele-consulting and business calling efforts.
• Provides prompt, efficient and friendly service to customers.
• Ensures branch follows all operating and compliance guidelines including adhering to the Operational Loss Policy.
• Ensures branch successfully passes annual reviews and audits.
• Monitors loans, deposits, referrals to business partners, and fee income production.
• Develops and implements branch specific marketing plans.
• Profiles existing customers to maintain and expand banking relationships.  Profiles prospective customers to develop new business. Maintains a database of active prospects.
• Partners with Business Banking Officer to develop a local area business development program.
• Works with Human Resources to determine recruitment sources.
• Administers HR policies and procedures and is responsible for training and developing staff to assure skills for assigned position.
• Makes consumer and small business loans within lending authority.  Approves credits and overdrafts within overdraft authority.
• Operates within assigned annual budget guidelines and expense controls.
• In-Store branch manager maintains a professional working relationship with store’s management to create a team effort.
• In-Store branch manager actively manages and adheres to PA and aisle visitation schedules.

OTHER RESPONSIBILITIES

• Represents Bank in community and civic affairs.
• Conducts branch sales meetings.
• Appoints an officer or a senior staff member to assume branch responsibilities when both Branch Manager and Assistant Branch Manager are absent.
• Ensures branch compliance of audit and regulatory procedures.  Adheres to compliance guidelines.
• Maintains a current understanding of stated procedures and policies, including regulatory compliance issues.
• Ensures the branch FTE is properly allocated according to customer visitation patterns.
• Performs other work-related duties as assigned.

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

• Bachelor’s degree preferred.

• Appropriate management experience required.
• Ability to lead and direct others.
• Outbound business calling experience preferred.
• Experience in a personal banker role preferred.

• Excellent written, verbal/nonverbal and interpersonal skills.
• Knowledge of consumer and commercial lending. 

PHYSICAL REQUIREMENTS

• May be required to lift up to 25 pounds.

Medical, dental and vision, Prescription Drug, Group Term Life/AD&D, Dependent Life and Supplemental Life Plans, Flex 125 Plans, Long Term Disability, Employee Assistance Plan, 401k Retirement Plan, Employee Stock Ownership Plan, Time Off Plans