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Title: Assistant Branch Manager
Code: 1471111102
Type: Assistant Branch Manager
Status: Full Time
Location: Sacramento - Sacramento
Description:

POSITION SUMMARY

The Assistant Branch Manager supports the Branch Manager in attaining branch goals and maintaining a customer-driven sales and service environment.  The Assistant Branch Manager assumes responsibilities of the branch in the absence of the Branch Manager.

 

MAJOR RESPONSIBILITIES

 

  • In the absence of the Branch Manager or as directed by the Branch Manager conducts daily team huddles at the beginning and end of each day.
  • Meets personal sales goals as assigned.
  • Proactively plans and implements activities that promote referrals to the platform sales team by providing consistent sales and referral coaching and feedback sessions with referral team members.
  • Manages all functions related to branch operations and teller functions. Keeps Branch Manager informed of key issues or problems at all times.
  • Ensures branch staff provides prompt, efficient and friendly service to customers ensuring that customer transactions are handled timely and accurately according to guidelines.
  • Ensures branch follows all operating and compliance guidelines including adhering to the Operational Loss policy.
  • Ensures branch successfully passes annual reviews and audits.
  • At the direction of the Branch Manager, administers HR policies and procedures, including hiring, terminating, evaluating, recommending salary increases and counseling or disciplining branch personnel.
  • Ensures assigned staff scheduling meets customer demands. Manages branch within FTE guidelines and ensures FTE is properly allocated according to customer visitation patterns.
  • Operates within assigned budget guidelines and expense controls.

 

OTHER RESPONSIBILITIES

 

  • Performs sales and customer service duties when necessary to ensure prompt, efficient service to customers.
  • Maintains a current understanding of Bank procedures and policies.
  • Maintains a current understanding of and complies with regulations that include but are not limited to Bank Secrecy Act, USA Patriot Act, suspicious activity reporting, CIP, Reg DD/Truth in Savings, Expedited Funds Availability Act, and Gramm-Leach-Bliley Act.
  • Performs other work-related duties as assigned.

 

TriCo Bancshares and Tri Counties Bank are headquartered in Chico, California. From a single bank on a tree-lined street in Chico 38 years ago, Tri Counties Bank has grown to 61 branches serving communities from Bakersfield to the Oregon border, from the Sierra Nevada to the wild north coast, with assets over $2.5 billion.

 

Tri Counties Bank offers financial services and provides a diversified line of products and services to consumers and businesses, which include demand, savings and time deposits, consumer finance, online banking, mortgage lending, and commercial banking throughout its market area. It operates a network of 67 ATMs and provides a 24-hour, seven days automated Customer Service Department. Brokerage services are provided at the Bank’s office by the Bank’s association with Raymond James Financial, Inc.

 

How has Tri Counties remained strong and profitable? A top-down commitment to responsible lending and sound business practices. Plus a dedication to service, convenience, and technology, including online and mobile banking, supermarket branches open seven days a week, and a 24-hour automated Customer Service Department.

 

But we know that our success is really based on our presence in the towns and cities we serve. We’ve always treated customers the way we want to be treated. Which makes sense, because we live here too. You may recognize us at baseball games and local eateries, skiing in the mountains, boating on the lakes, and fishing the local streams. The personal touch comes naturally to us.

 

Tri Counties Bank is an equal opportunity employer of women, minorities, protected veterans, and individuals with disabilities.

Prerequisites:

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

 

  • High school diploma or GED required, undergraduate degree preferred.
  • Ability to lead and direct others.
  • Appropriate management experience required.
  • Excellent written and verbal communication skills.
  • Above average working knowledge of Bank products and teller operations systems.
  • Ability to utilize personal computers and Windows driven programs.
Benefits:

Medical, dental and vision, Prescription Drug, Group Term Life/AD&D, Dependent Life and Supplemental Life Plans, Flex 125 Plans, Long Term Disability, Employee Assistance Plan, 401k Retirement Plan, Employee Stock Ownership Plan, Time Off Plans